MAHALO FOR YOUR SUPPORT
We are a small family-owned business and put a good deal of energy and intention into each and every piece we make. We take pride in the relationships we have cultivated with our sources and hope you are delighted with your jewelry. If you have any issues will do our best to assist you. Thank you for your understanding.
If you would like to return your purchase, we offer store credit within 30 days of delivery. We will only accept items that are returned in new, unused condition in their original packaging. Once we receive your return and confirm it’s in proper condition, we will issue your credit.
To initiate a return, please send an email to firstname.lastname@example.org along with a photo of the item and the order # if possible. All returns must be pre-approved. Once approved, you will receive return instructions via email. Return shipping fees and safe delivery are the responsibility of the customer. Please package in a well-padded envelope and consider including shipping insurance.
- Store credit is valid for 2 years
- Store credit will be issued for the purchase price only; shipping costs are non-refundable
If you have any additional questions, please contact email@example.com